All our devices, pods, and e-liquids come directly from verified manufacturers or authorized distributors. Every product is sealed, batch-checked, and stored under proper conditions. If you ever receive something that looks tampered with, contact us right away — we’ll make it right.

We accept all major credit and debit cards, PayPal, and secure e-transfer options. Every transaction is encrypted and processed through trusted payment gateways to protect your information. Once payment clears, your order is automatically queued for fulfillment — no delays, no hidden fees. Prepaid cards and gift cards are also supported for added flexibility.

If you receive a defective, damaged, or incorrect item, let us know within 48 hours of delivery. We’ll arrange a quick replacement or store credit — no complicated return process. For hygiene and safety, opened e-liquids, pods, and coils can’t be returned unless faulty.

Yes. We strictly follow legal age-verification requirements. Customers must be 19 years or older (or the legal age in their province). At checkout, you’ll confirm your age, and the courier may request valid photo ID on delivery. This ensures full compliance and keeps vaping products out of the hands of minors.